Careers

Amy Strawn, Director of Human Resources

As the largest tourism industry employer in the Illinois Valley, Starved Rock Lodge is always looking for great people to help us make our guests’ stay the best it can possibly be.

Starved Rock Lodge has a variety of great career opportunities available in every facet of the hospitality industry for individuals who are friendly, hard-working, energetic, and dedicated. We are a full-service hotel and banquet facility with a cafe, gift shop, restaurant, concessions and lounge on property. Since we are a four-season resort, we offer full-time, seasonal and part-time employment. Whether you are looking for an entry-level hospitality job or simply want to enhance your professional skills, remember that there are always great opportunities just waiting for you at Starved Rock Lodge & Conference Center.


Employment Application Information

If you are a team player and want to share in our dedication to providing exceptional service, while at the same time enjoying the beauty and tranquility of the park environment, please review our current openings. We are always accepting applications and review those applications on an ongoing basis. We will contact you if you are a candidate for any of our available jobs. Please contact us to inquire on available opportunities. Starved Rock Lodge is an equal opportunity employer and supports a drug-free workplace.

With these these options, you can download, print, & mail, fax, or bring by your application.  

FULL APPLICATION (PDF)

FULL APPLICATION (DOC)

Email Completed Applications to Amy Strawnastrawn@starvedrocklodge.com

Mail Completed Applications to:
Human Resources at Starved Rock Lodge
Route 178 & Route 71
PO Box 570
Utica, IL 61373

FAX Completed Applications to:
Attention: Amy Strawn 815-220-7345

Current Openings

1st/2nd Shift Maintenance Worker

We are now hiring a customer service oriented Maintenance Worker for 1st and 2nd Shift.

Our Maintenance Department is responsible for various aspects of building and ground maintenance. This position provides general maintenance, janitorial and security services for the lodge. Qualified candidates must be able to handle the multiple demands of this position with demonstrated time management skills.

**Below is a list of some responsibilities, this is not intended to be an all inclusive list of responsibilities.

  • Observe and resolve maintenance issues throughout the Lodge or call in outside help as required.
  • Respond to security concerns expressed by staff, guests or activated alarms and obtain assistance as needed from local authorities.
  • Within reason ensure that guest maintenance emergencies and requests take precedence above other assigned work and are completed in a timely manner.
  • Ensure that grounds are properly maintained by collecting garbage, shoveling snow, mowing grass, and cleaning floors as needed.
  • Complete assigned work in a timely manner. Communicates any set backs or achievements.
  • Greet and maintain rapport with customers, maintaining a positive image and promoting the Lodge to current and potential customers.

Qualifications:

  • Strong customer service and interpersonal communication skills
  • Demonstrated time management skills
  • Knowledge and skills in equipment and building maintenance operations
  • Practical knowledge of computers, tablets, televisions and DVD players

Requirements:
~ Flexibility and willingness to work weekends and holidays
~ Must be at least 18 years of age
~ Valid Driver’s License
~ Ability to walk and stand for long periods of time
~ Ability to lift up to 40lbs on a routine basis and 80lbs on a periodic basis

Fudge and Ice Cream Maker

We are now hiring a Fudgemaker to prepare our homemade fudge and ice cream for our retail outlets. The Fudge maker mixes and cooks fudge and ice cream ingredients by following, modifying, or formulating recipes to produce quality and consistent fudge & other candied products.  This person must also be able to provide exceptional customer service and maintain positive relationships with customers and employees.

This is a part-time position with flexible working hours.

Responsibilities: **Below is a list of some responsibilities, this is not intended to be an all inclusive list of responsibilities.

  • Mix and cook fudge ingredients by following, modifying, or formulating recipes to produce quality and consistent fudge and other candied products.
  • Monitor the inventory of fudge and ice cream ingredients. Alert appropriate department supervisor to the needs of the department.
  • Keep abreast of trends in fudge and ice cream offerings and make suggestions on new items.
  • Achieve guest satisfaction through product and service quality.
  • Abide by service quality standards for retail and food operations in providing assistance to customers as needed.
  • Answer customer questions and be proactive in responding to their needs, in person and on the telephone as needed.
  • Ensure that assigned retail and food preparation areas are consistently attractive, clean, neat, orderly and hygienic.

Qualifications:

  • Flexibility and willingness to work weekends and holidays.
  • Strong customer service and interpersonal communication skills.
  • High level of creativity.
  • Demonstrated organization skills and time management.
  • Professional appearance.

Requirements:

  • Must be able to walk and stand for long periods of time.
  • Must be able to lift up to 25 lbs. on a periodic basis.
  • Must be able to operate a cash register and perform basic math calculations.

 

Line Cook

We are now hiring cooks for our busy Main Dining Room and Back Door Lounge kitchen.
Our kitchen services both our Main Dining and Back Door Lounge for breakfast, lunch, and dinner. Our kitchen is a perfect for an individual with a desire to be part of a team and learn from some of the best in the industry. Qualified individuals must be passionate about food and willing to work hard to create an exceptional customer experience.

Qualifications:
~ Demonstrated success in a team environment.
~ Must have a sensitive palate and sense of smell, good eye for color and composition of food.
~ Demonstrated organization, planning and time management

Requirements:
~ Flexibility and willingness to work weekends and holidays
~ Must be at least 18 years of age
~ Ability to walk and stand for long periods of time
~ Ability to lift up to 25 lbs. on a periodic basis