Careers

Amy Strawn, Director of Human Resources

As the largest tourism industry employer in the Illinois Valley, Starved Rock Lodge is always looking for great people to help us make our guests’ stay the best it can possibly be.

Starved Rock Lodge has a variety of great career opportunities available in every facet of the hospitality industry for individuals who are friendly, hard-working, energetic, and dedicated. We are a full-service hotel and banquet facility with a cafe, gift shop, restaurant, concessions and lounge on property. Since we are a four-season resort, we offer full-time, seasonal and part-time employment. Whether you are looking for an entry-level hospitality job or simply want to enhance your professional skills, remember that there are always great opportunities just waiting for you at Starved Rock Lodge & Conference Center.


Employment Application Information

If you are a team player and want to share in our dedication to providing exceptional customer service, while at the same time enjoying the beauty and tranquility of the park environment, please review our current openings. We are always accepting applications and review those applications on an ongoing basis. We will contact you if you are a candidate for any of our available jobs. Please contact us to inquire on available opportunities. Starved Rock Lodge is an equal opportunity employer and supports a drug-free workplace.

Click here for the Starved Rock Lodge employment application.

Current Openings

2nd Shift Maintenance Worker

We are now hiring a customer service oriented Maintenance Worker for 2nd Shift.

Our Maintenance Department is responsible for various aspects of building and ground maintenance. This position provides general maintenance, janitorial and security services for the lodge. Qualified candidates must be able to handle the multiple demands of this position with demonstrated time management skills.

**Below is a list of some responsibilities, this is not intended to be an all inclusive list of responsibilities.

  • Observe and resolve maintenance issues throughout the Lodge or call in outside help as required.
  • Respond to security concerns expressed by staff, guests or activated alarms and obtain assistance as needed from local authorities.
  • Within reason ensure that guest maintenance emergencies and requests take precedence above other assigned work and are completed in a timely manner.
  • Ensure that grounds are properly maintained by collecting garbage, shoveling snow, mowing grass, and cleaning floors as needed.
  • Complete assigned work in a timely manner. Communicates any set backs or achievements.
  • Greet and maintain rapport with customers, maintaining a positive image and promoting the Lodge to current and potential customers.

Qualifications:

  • Strong customer service and interpersonal communication skills
  • Demonstrated time management skills
  • Knowledge and skills in equipment and building maintenance operations
  • Practical knowledge of computers, tablets, televisions and DVD players

Requirements:
~ Flexibility and willingness to work weekends and holidays
~ Must be at least 18 years of age
~ Valid Driver’s License
~ Ability to walk and stand for long periods of time
~ Ability to lift up to 40lbs on a routine basis and 80lbs on a periodic basis

Full-Time Dining Room Host

We are now hiring hosts for customer service driven Main Dining Room operation.
Our Main Dining Room Hosts are responsible for accommodating the needs of all dining guests. Primary duties include seating guests, processing of dining reservations, responding to inquiries regarding the Lodge’s various services, and overall customer service at the Main Dining Room host stand. Qualified individuals must have excellent communication skills and the willingness to please guests.
Qualifications:
~ Strong customer service and communication skills a must!
~ Highly organized individual with ability to multitask and utilize time wisely
~ Basic-level computer knowledge
~ Analytical, detail oriented and strong problem solver
~ Restaurant experience a plus, but not necessary
Requirements:
~ Flexibility and willingness to work weekends and holidays
~ Must be at least 16 years of age
~ Ability to walk and stand for long periods of time
~ Ability to lift up to 25 lbs. on a periodic basis

Lead Housekeeper

We are now a hiring customer service oriented individual for our Housekeeping operation to assist in overseeing housekeeping operations.

Our housekeeping department is responsible for accommodating the needs of all lodge guests through upholding quality cleanliness standards. Primary job duties include cleaning and refreshing lodge guest rooms, maintaining the cleanliness of public areas, laundering of linens and towels, and overall customer service in Housekeeping. Qualified individuals must have time management skills, communication skills and the willingness to please guests. The Lead Housekeeper supervises and coordinates customer service-driven housekeeping services in the absence of housekeeping management. Support the drive for continuous improvement in service quality by reinforcing improved processes, developing staff and encouraging communication between housekeeping, facilities, front desk, food and beverage and sales departments.

Qualifications:
~ Strong customer service and communication skills
~ Time management skills
~ Strong knowledge of housekeeping operations and previous supervisory experience preferred

Requirements:
~ Flexibility and willingness to work weekends and holidays
~ Ability to walk and stand for long periods of time
~ Ability to lift up to 20 lbs. on a periodic basis