March 13, 2020
Dear Valued Guest,
With the ongoing concerns regarding the Coronavirus (COVID-19), we want you to know that the safety of our guests and team members remains our top priority. We feel it is important to share with you the steps we have taken to keep you safe so that you continue to feel absolutely confident when visiting Starved Rock Lodge & Conference Center.
To ensure your safety, we are diligently following the direction of the CDC federal and local agencies. We have reinforced handwashing procedures and are actively managing it in all of our guest and employee areas in order to promote cleanliness and sanitation. We are also taking extra precautions with regard to staff illnesses by keeping everyone informed and making sure any ill team members stay home and are given proper recovery time before returning to work. In addition, we have also enhanced the daily cleaning and sanitation of all surfaces, furniture, hotel rooms, dining areas and food preparation areas throughout the Lodge. Again, our number one priority is to maintain a safe environment and keep you and our team safe.
We have created a detailed Infection Prevention Plan which can be found on our website. We invite you to look through this and call us with any questions or concerns.
We are monitoring this situation very closely as it continues to develop and will stay in contact with trusted health organizations to make sure your health stays at the forefront of everything we do. We hope that our diligence in this situation will provide you some comfort during these very challenging circumstances. As always, thank you for choosing Starved Rock Lodge.
We look forward to the opportunity to serve you very soon,