Starved Rock Lodge Refund Policy

May 04, 2020 |

First, we want to say thank you for supporting Starved Rock Lodge by making reservations with us.  We know that there are many selections in lodging and we appreciate that you chose us.  We also hope that during this very unusual time you and your family are safe and healthy.

In the beginning, we thought that the “shelter in place” would only last a couple of weeks or maybe a month.  We attempted to do business as usual, make cancellations and pay our bills. As we enter the 7th week of closure and understand that it may be an additional 5 or more weeks, we have come to the unfortunate realization that we need to make some drastic changes in the way we are doing business.  For that reason we will be giving each room cancellation a gift voucher for a future visit.

This gift voucher includes your full deposit plus an additional $25.  It will not expire and can be used on future room reservations, meals, activities and retail (Hotel reservations subject to availability).  Also if you would like to give this gift card voucher as a gift we can make arrangements for that.

Our hope and desire is that Starved Rock Lodge and State Park will be open on June 1.  Like you we are all anxious to get back to normal (whatever that may look like).  Our staff is working hard at cleaning and making changes that will welcome you and your family into a safe, clean and properly distanced environment.

We look forward to welcoming you back to the historic Starved Rock Lodge.

Yours in travel,

Amy and Karl Trimble

Starved Rock Lodge and Conference Center

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